This Billing Policy explains how billing, payments, and charges are handled on Grillaria (https://grillaria.shop). By placing an order on our website, you agree to this policy.

Billing Information

Customers are required to provide accurate, complete, and up-to-date billing information, including:

  • Full legal name
  • Billing address
  • Email address
  • Valid payment details

Incorrect or incomplete billing information may result in delays or cancellation of an order.

Accepted Payment Methods

We accept secure payments through trusted third-party payment providers. Available payment methods will be displayed at checkout before payment is completed.

All transactions are processed securely using encryption and industry-standard security measures.

Pricing & Currency

  • All prices on our website are listed in United States Dollars (USD) unless otherwise stated
  • Prices may change at any time without prior notice
  • Any applicable taxes or fees will be clearly displayed at checkout

Payment Authorization

By submitting payment information, you authorize Grillaria to charge the full order amount, including applicable taxes and shipping fees, to your selected payment method.

Orders will not be processed or shipped until payment is successfully authorized.

Failed or Declined Payments

If a payment is declined or fails:

  • The order will not be processed
  • We may contact you to request updated billing information
  • Repeated failed payment attempts may result in order cancellation

Fraud Prevention

To protect our customers and our business, Grillaria reserves the right to:

  • Verify billing details
  • Hold or cancel orders suspected of fraudulent or unauthorized activity

Refunds & Billing Adjustments

Refunds are issued in accordance with our Return & Refund Policy and will be returned to the original payment method used at checkout.

Processing times for refunds depend on the payment provider.

Chargebacks & Disputes

If you believe a billing error has occurred, please contact us first so we can resolve the issue quickly. Unauthorized chargebacks or disputes may result in account restrictions.

Policy Updates

We reserve the right to update or modify this Billing Policy at any time. Changes will be effective immediately upon posting on this page.

Contact Information

For billing-related questions, please contact us:

Grillaria
📧 Email: grillaria.shop@gmail.com
📞 Phone: +1 405 524 9450

📍 Address:
2600 N Pennsylvania Ave
Oklahoma City, OK 73107
United States

🔗 Contact page:
https://grillaria.shop/contact-us/